Companies of all sizes are moving their infrastructure, digital assets, and work processes into the cloud. Gartner expects companies to spend $116 billion on SaaS tools in 2020. That massive investment represents multiple tools all being used at the same time. The average mid-market business used 137 SaaS tools in 2019. That's an increase of 30 percent from the year before. This increase isn't just present at the business-level; individual employees are using 10 apps or more. The sheer number of tools used by the average organization creates a new obstacle for collaboration: the tool silo…

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